Privacy Policy

Our Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from KTJO4x4.com (the “Site”).

WHAT PERSONAL INFORMATION DO WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

Device Information We Collect:

  • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.
  • "Google Analytics" is used to collect site metrics.
  • "Zendesk" support panel.

Order Information We Collect:

When you make a purchase or attempt to make a purchase through the Site, we collect additional personal information from you, including your name, billing address, shipping address, payment information (including credit card numbers, Paypal, Shopify Payments), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION

When you visit the Site, like mentioned above, we automatically collect personal information as you browse the Site automatically including: information about your web browser, IP address, and time zone. 

How We Use Device Information:

We use the Device Information for marketing products and information about how you interact with the Site. We like to know which search terms referred you to the Site, which products are highly viewed, and which individual web pages that are most common and have you viewing the Site. 

How We Use Order Information:

We use the Order Information to fulfill orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). It creates other ways for us to be able to communicate with you, screen for potential risks, interact with you on future product design decisions, fulfill customer service requests.

HOW DO WE SHARE YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how you use the Site-- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

YOUR RIGHTS

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at privacy@ktjo4x4.com.

More information on your rights under the California Consumer Privacy Act click here.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We reserve the right to update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us through our support email at privacy@ktjo4x4.com